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Terms & Conditions

Online products

The entire products shown on this site are available from our shop, Ski Plus in Chelmsford. Colours shown or listed have been displayed as accurately as possible, but due to your own computer monitor we cannot guarantee the accuracy of colour you will be viewing. Please take this into consideration when purchasing goods from Skiplusonline.

Refunds & exchanges

Goods purchased from our Poivre Blanc Chelmsford website carry a 14 day return policy from the date the parcel is received. All goods must be returned in perfect condition with all labels still attached and all the original packaging. 

Goods are returned at the customer’s own expense and is the responsibility of yours until they have been accepted back into the store. 


We strongly recommend a recorded signed delivery service for your own protection. Poivre Blanc Chelmsford will not accept smelly, smokey or soiled goods. 

The above applies for full refunds and exchanged goods.


We try our best to keep our webstore as up to date as possible. Even though our online stock is updated automatically, there is always a possibility the ordered item(s) marked “available” are NOT available in desired sizing and/or sold out. Our e-shop will try to inform you as soon as possible when this occurs and give you alternative options if possible.

Lost or damaged items

You understand and agree that our e-shop shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. Our e-shop will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.


The web site, including the registered brands and logos are intended for personal, non-commercial use by all users of this site. You may download, print and store selected portions of the sites content, provided you only use these copies of the content for your own personal, non-commercial use and do not copy or post the content on any network computer or broadcast the content in any media. Also you must not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Ski Plus Ltd reserves complete title and full intellectual property rights in any content you download from this web site.
Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Ski Plus Ltd.


Ski Plus complies with the new General Data Protection Regulation. See our privacy policy for full details.


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